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Tag Archives: Technology
The 7 Essential Components of an eCommerce Initiative.
An enterprise eCommerce initiative is an investment and not a cost, and should be approached from a more thoughtful perspectives based on value generation for the long term. This is based on several key questions to prioritize the right opportunities … Continue reading
Role of Technology in Delivering Superior Service
The refrigerator was on the blink and the ice had melted in the freezer. Visions of rotting, stinking food floated in front of my eyes. It was time to call the service center for my refrigerator, long past its warranty … Continue reading
Posted in Technology
Tagged communication, CRM, customer service, loyalty, social medi, Technology
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Green Technology Saves Trees
The overuse of “Green” may have you seeing red, but hype is a normal part of the evolution of new technologies. The issues driving the need for Green IT are real, and growing. Green computing or green IT, refers to … Continue reading